Frequently Asked Questions
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Production time usually takes 5-7 working days (7-10 working days during busy periods). We ship all orders in Ireland via DPD tracked service. Delivery usually takes 2-3 working days after dispatch in Ireland.
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No, our working days are Monday to Friday, excluding public holidays. If you place an order on Friday evening, we receive your order on Monday which is 1 working day.
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Unfortunately we do not offer a collection service. All orders are dispatched via our delivery partners once completed.
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Yes in some cases we can, depending if the design process has already started. Please ensure to email any changes within 24hours of ordering.
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Tracking details will be sent automatically once your order has been dispatched.
Thank you for supporting our small Irish business.
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Unfortunately, we are unable to prioritse or fast-track individual orders. All orders are processed in the order they are received to ensure fairness to every customer. We feel it would be unfair to delay orders placed by customers who have already been waiting. We kindly ask that you allow our advertised production turnaround time when placing your order.
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Unfortunately, we cannot gurantee delivery for specific dates or occassions. Our production turnaround times are estimated, and delivery times are outside our control once parcels have been dispatched. We strongly recommend ordering well in advance if your items are required for a special occasion.
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Yes, we ship worldwide. Shipping rates are shown during checkout.

