Terms & Conditions

Welcome to Little Galway Store. By placing an order with us, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. Company Information

Little Galway Store is an Irish-based small business.
Contact email: hello@littlegalwaystore.ie
Website: www.littlegalwaystore.ie

2. Products & Descriptions

  • We take care to ensure that all product descriptions, images, and prices are accurate at the time of listing.

  • As many of our products are handmade and personalised, slight variations in colour, size, and finish may occur.

  • Please note that colours may appear differently depending on screen and device settings.

3. Ordering Process

  • Orders are confirmed only once payment has been received in full.

  • We reserve the right to cancel or refuse any order if:

    • The product is out of stock

    • A pricing or product description error has occurred

    • Fraudulent or suspicious activity is suspected

4. Personalised & Custom Orders

  • All personalised/customised items are final sale and cannot be returned or refunded unless faulty.

  • Customers are responsible for ensuring all spelling, details, and accents (including Irish fadas) are entered correctly at the time of order.

  • Once production has started, changes cannot be made.

5. Pricing & Payment

  • All prices are listed in Euro (€).

  • Payments are accepted through secure providers (Stripe, PayPal, Mastercard, etc.).

  • We take care to ensure all prices are correct. However, in the event of a clear pricing error (e.g. an item listed at €0.00), we reserve the right to cancel or amend the order before dispatch.

  • Discounts, promotions, and offers cannot be applied retrospectively to past orders.

6. Delivery & Shipping

  • Current turnaround time is 3–5 working days before dispatch, unless otherwise stated.

  • Delivery times vary depending on destination. Delays caused by postal services, customs, strikes, or other circumstances beyond our control cannot be guaranteed.

  • International customers are responsible for any customs charges, import duties, or taxes that may apply.

  • Once an order has been dispatched, Little Galway Store is not liable for any delays or losses caused by third-party couriers.

7. Returns & Refunds

  • Under EU Distance Selling Regulations, customers have a 14-day cooling-off period for non-personalised items.

  • Personalised/custom items are exempt and cannot be returned unless faulty.

  • If your order arrives faulty or damaged, please notify us within 7 days of delivery with photos, and we will arrange a replacement or refund.

  • Returns must be in original condition and packaging.

8. Children’s Safety

  • Our soother clips, teethers, and accessories are independently safety tested to EU standards.

  • Customers must follow the safety guidelines provided with each product.

  • Always supervise children when using our products. Little Galway Store cannot be held responsible for misuse.

9. Intellectual Property

  • All designs, photographs, branding, and content on this website remain the property of Little Galway Store.

  • They may not be copied, reproduced, or used without prior written permission.

  • Our logo is copyrighted under Irish patent law.

10. Liability

  • To the fullest extent permitted by law, Little Galway Store shall not be liable for any indirect, incidental, or consequential damages.

  • Our liability is strictly limited to the purchase price of the product.

11. Governing Law

These Terms & Conditions are governed by the laws of Ireland. Any disputes will be subject to the jurisdiction of the Irish courts.

12. Privacy Policy

We take your privacy seriously. Please see our Privacy Policy for full details on how we collect, store, and use your personal data in compliance with GDPR.